UPDATE: We are excited to announce that our sales showroom is open by appointment only!

Mercedes-Benz Roadside Assistance | Mercedes-Benz of Fairfield
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sales: 877-557-5298
service: 877-557-5299
parts: 877 558-1427
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165 Commerce Dr, Fairfield, CT, 06825

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Dealership Info

Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 7:00 PM
  • Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 3:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 3:00 PM
  • SunClosed
Service
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Mercedes-Benz Roadside Assistance

When stranded on the side of the road, you need assistance fast. With proper care of your new or used vehicle, the possibility of these moments can be lessened, however, they’re inevitable. And when they do happen, you can rely on Mercedes-Benz Roadside Assistance. Whether you’re in Norwalk or Milford, we’ll come to you.

Download for iPhone® Download for AndroidTM

What’s Included with Mercedes-Benz Roadside Assistance?

The unexpected can be waiting just around the corner. Even if your vehicle is up-to-date on routine services, you can’t predict when you’ll get a flat tire or if your car’s battery will die. We always expect the unexpected and come prepared. That’s why our Mercedes-Benz Roadside Assistance services include:

  • Fuel delivery to your location when you run out of gas
  • Tire replacement by a trained technician when you get a flat
  • Jump start when your battery dies unexpectedly
  • Towing to a local Mercedes-Benz dealer for service

How to Request Assistance

If you need any of the above-listed services, dial the Mercedes-Benz Roadside Assistance phone number: 1-800-367-6372. The Mercedes me Mobile App also lets you request Mercedes-Benz Roadside Assistance services with just a few taps on your phone screen. Don’t have immediate access to a phone? Press the button inside your vehicle and help will arrive.

How is Mercedes-Benz Roadside Assistance Different?

As a Mercedes-Benz dealer, we pride ourselves on providing the best in vehicles and services. What sets us apart from other providers around the Westport area is our Mercedes-Benz Roadside Assistance program that takes the following into consideration:

  • Accessibility: Regardless of where your vehicle breaks down, Mercedes-Benz Roadside Assistance ensures someone will come to you. Get in touch with someone even quicker with the smartphone app.
  • Cost: Unlike other automakers that only offer free roadside assistance for a limited time, we offer it for as long as you own your Mercedes-Benz.
  • Quality: Our trained technicians waste no time getting to your location once called. Having trained technicians means they can better identify and resolve the issues of your Mercedes-Benz model.
  • Security: Have more confidence when you drive knowing that if you need assistance, we’re available at any time, anywhere.

Prepare for the Unexpected with Mercedes-Benz of Fairfield

With Mercedes-Benz Roadside Assistance in your corner, you can travel confidently through Norwalk and Weston. Contact us at Mercedes-Benz of Fairfield to ask about our maintenance services, so you can catch potential problems before venturing out onto the open roads.

Service Specials

Touch Free Service
Night Drop-Off
• Fill Out Envelope With Your Information
• Sign Envelope And Insert Your Keys
• Insert Envelope Into Drop Box
• Service Advisor Will Contact You Within 24 Hours Or Less

When the service is complete, we will wash your vehicle and disinfect all touch point areas inside the vehicle (door handles, shifter, center console, front seats, dashboard and the ignition key). After cleaning the steering wheel, we will install a steering wheel cover. 

$150 OFF 4 New Tires OR $75 OFF 2 New Tires

Save $150 instantly on a set of 4 eligible tires or save $75 instantly on a set of 2 eligible tires.

with purchase and installation at Mercedes-Benz of Fairfield

See dealer for complete details
EXPIRES: 07/31/2020
Complimentary Uber Service

Skip the wait for a loaner and get an Uber voucher on us

(15 mile voucher)

EXPIRES: 07/31/2020
10% off brake pads and rotor replacement

restrictions may apply. see dealer for details
EXPIRES: 07/31/2020
Service A/Service B

$50 Off Service A OR $75 Off Service B

May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Does not include applicable taxes, shop supplies, and hazardous waste fees.
Excludes AMG, Diesel, Commercial vehicles. Drop offs or waiting appointments only. Cannot be combined. Not hour or less express
EXPIRES: 07/31/2020
Free Battery Inspection

Visit Us for a complimentary test before hitting the road.

battery inspection

May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit of one original offer per person per visit. No loaners, Express service only.

EXPIRES: 08/31/2020
4 Wheel Alignment

$99.00 four wheel alignment with the purchase of four tires!

Use our factory specification equipment and training to get the most out of your tires investment.

 

Restrictions apply. See participating dealers for complete details
EXPIRES: 07/31/2020
Tire Price Match Guarantee

 

 

Restrictions apply. See participating dealers for complete details
EXPIRES: 07/31/2020
15% off floormats

15% off all weather floor mat sets

restrictions may apply. see dealer for details
EXPIRES: 07/31/2020
10% Off Parts

10% off all parts counter boutique items and accessories in stock

 

restrictions may apply. see dealer for details
EXPIRES: 07/31/2020
Spend More, get a free item!

Spend $100 or more and get a free Mercedes-Benz key chain

Spend $200 or more and get a free hat off our rack!

restrictions may apply. see dealer for complete details
EXPIRES: 07/31/2020
What is my vehicle worth?

Ask us about our Free Trade-In Appraisals while your vehicle is being serviced. 

See dealer for details.

Collision Center Complimentary Estimate

Our state-of-the art body shop is equipped to handle body repairs and restorations.

Call today to schedule an appointment for a Complimentary estimate.

Must present when service order is written. One coupon per customer. May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Mercedes-Benz vehicles only.
Free Courtesy Check

Free visual multi point inspection with car wash

Other restrictions may apply. See dealer for details

must be scheduled, waiting appointments only. FREE! Your vehicle has been sitting. Allow our certified technicians to visually inspect vital components to ensure you are ready for the road. Includes a free car wash, brake and tire inspection, battery test and 10% off any required work with the exception of tires. No diagnostic work will be performed during this free service. Cannot be combined. Approved for commercial. $179.00 value. Does not count as service.
EXPIRES: 07/31/2020

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877-557-5298

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165 Commerce Dr • Fairfield, CT 06825

Get Directions

Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 7:30am-5:30pm

Mercedes-Benz of Fairfield

165 Commerce Dr Fairfield, CT

Phone: 877-557-5298

https://maps.google.com/?q=165%20Commerce%20Dr.%20%2C%20Fairfield%2C%20Fair%2C%20CT%2006825

Parts

Phone: 877 558-1427

165 Commerce Dr Fairfield, CT

Sales

Phone: 877-557-5298

165 Commerce Dr Fairfield, CT

Service

Phone: 877-557-5299

165 Commerce Dr Fairfield, CT
41.1666432 -73.2262337
Mercedes-Benz of Fairfield 41.1666432, -73.2262337.