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sales: (877) 557-5298
service: (877) 557-5299
parts: (877) 558-1427

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165 Commerce Dr, Fairfield, CT, 06825

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Dealership Info

Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 7:00 PM
  • Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 3:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 3:00 PM
  • SunClosed
Service

Mercedes-Benz Roadside Assistance

When stranded on the side of the road, you need assistance fast. With proper care of your new or used vehicle, the possibility of these moments can be lessened, however, they’re inevitable. And when they do happen, you can rely on Mercedes-Benz Roadside Assistance. Whether you’re in Norwalk or Milford, we’ll come to you.

Download for iPhone® Download for AndroidTM

What’s Included with Mercedes-Benz Roadside Assistance?

The unexpected can be waiting just around the corner. Even if your vehicle is up-to-date on routine services, you can’t predict when you’ll get a flat tire or if your car’s battery will die. We always expect the unexpected and come prepared. That’s why our Mercedes-Benz Roadside Assistance services include:

  • Fuel delivery to your location when you run out of gas
  • Tire replacement by a trained technician when you get a flat
  • Jump start when your battery dies unexpectedly
  • Towing to a local Mercedes-Benz dealer for service

How to Request Assistance

If you need any of the above-listed services, dial the Mercedes-Benz Roadside Assistance phone number: 1-800-367-6372. The Mercedes me Mobile App also lets you request Mercedes-Benz Roadside Assistance services with just a few taps on your phone screen. Don’t have immediate access to a phone? Press the button inside your vehicle and help will arrive.

How is Mercedes-Benz Roadside Assistance Different?

As a Mercedes-Benz dealer, we pride ourselves on providing the best in vehicles and services. What sets us apart from other providers around the Westport area is our Mercedes-Benz Roadside Assistance program that takes the following into consideration:

  • Accessibility: Regardless of where your vehicle breaks down, Mercedes-Benz Roadside Assistance ensures someone will come to you. Get in touch with someone even quicker with the smartphone app.
  • Cost: Unlike other automakers that only offer free roadside assistance for a limited time, we offer it for as long as you own your Mercedes-Benz.
  • Quality: Our trained technicians waste no time getting to your location once called. Having trained technicians means they can better identify and resolve the issues of your Mercedes-Benz model.
  • Security: Have more confidence when you drive knowing that if you need assistance, we’re available at any time, anywhere.

Prepare for the Unexpected with Mercedes-Benz of Fairfield

With Mercedes-Benz Roadside Assistance in your corner, you can travel confidently through Norwalk and Weston. Contact us at Mercedes-Benz of Fairfield to ask about our maintenance services, so you can catch potential problems before venturing out onto the open roads.

Service Specials

Buy now, pay over time

Service your Mercedes-Benz TODAY, and pay overtime, at your own pace.*

  • Flexible, transparent, and convenient way to pay.
  • Rates as low as 0% APR*
  • No fees, no gotchas, no surprises.

Restrictions may apply. Please see your Mercedes-Benz of Fairfield service advisor for complete details.
Pre-Paid Service Maintenance

BENEFITS OF PRE-PAID SERVICE MAINTENANCE | Enjoy significant cost savings by paying for your Mercedes-Benz service in advance.

  1. Avoid increase costs – including parts, labor, and taxes.
  2. Your Mercedes-Benz will retain market value with maintenance performed according to factory specifications.
  3. Knowing Certified Technicians & Genuine Mercedes-Benz parts are exclusively being utilized.
  4. Advanced payment of maintenance.
Touch Free Service
Night Drop-Off
• Fill Out Envelope With Your Information
• Sign Envelope And Insert Your Keys
• Insert Envelope Into Drop Box
• Service Advisor Will Contact You Within 24 Hours Or Less

When the service is complete, we will wash your vehicle and disinfect all touch point areas inside the vehicle (door handles, shifter, center console, front seats, dashboard and the ignition key). After cleaning the steering wheel, we will install a steering wheel cover. 

Complimentary Uber Service

UBER On Us – 15 mile radius free of charge for when you drop off and pick up your vehicle. 

Present when order is written. Can't combine with other offers. Invalid for prior purchases. Not responsible for typographical/printing errors. Some models are higher. Other restrictions may apply. Local pick-up and delivery. One coupon per customer.

What is my vehicle worth?

Ask us about our Free Trade-In Appraisals while your vehicle is being serviced. 

See dealer for details.

Collision Center Complimentary Estimate

Our state-of-the art body shop is equipped to handle body repairs and restorations.

Call today to schedule an appointment for a Complimentary estimate.

Must present when service order is written. One coupon per customer. May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Mercedes-Benz vehicles only.

Connect With Us

Mercedes-Benz of Fairfield 41.1666432, -73.2262337.