Mercedes-Benz Roadside Assistance

When stranded on the side of the road, you need assistance fast. With proper care of your new or pre-owned vehicle, the possibility of these moments can be lessened, however, they’re inevitable. And when they do happen, you can rely on Mercedes-Benz Roadside Assistance. Whether you’re in Norwalk or Milford, we’ll come to you.

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What’s Included with Mercedes-Benz Roadside Assistance?

The unexpected can be waiting just around the corner. Even if your vehicle is up-to-date on routine services, you can’t predict when you’ll get a flat tire or if your car’s battery will die. We always expect the unexpected and come prepared. That’s why our Mercedes-Benz Roadside Assistance services include:

  • Fuel delivery to your location when you run out of gas
  • Tire replacement by a trained technician when you get a flat
  • Jump start when your battery dies unexpectedly
  • Towing to a local Mercedes-Benz dealer for service

How to Request Assistance

If you need any of the above-listed services, dial the Mercedes-Benz Roadside Assistance phone number: 1-800-367-6372. The Mercedes me Mobile App also lets you request Mercedes-Benz Roadside Assistance services with just a few taps on your phone screen. Don’t have immediate access to a phone? Press the button inside your vehicle and help will arrive.

How is Mercedes-Benz Roadside Assistance Different?

As a Mercedes-Benz dealer, we pride ourselves on providing the best in vehicles and services. What sets us apart from other providers around the Westport area is our Mercedes-Benz Roadside Assistance program that takes the following into consideration:

  • Accessibility: Regardless of where your vehicle breaks down, Mercedes-Benz Roadside Assistance ensures someone will come to you. Get in touch with someone even quicker with the smartphone app.
  • Cost: Unlike other automakers that only offer free roadside assistance for a limited time, we offer it for as long as you own your Mercedes-Benz.
  • Quality: Our trained technicians waste no time getting to your location once called. Having trained technicians means they can better identify and resolve the issues of your Mercedes-Benz model.
  • Security: Have more confidence when you drive knowing that if you need assistance, we’re available at any time, anywhere.

Prepare for the Unexpected with Mercedes-Benz of Fairfield

With Mercedes-Benz Roadside Assistance in your corner, you can travel confidently through Norwalk and Weston. Contact us at Mercedes-Benz of Fairfield to ask about our maintenance services, so you can catch potential problems before venturing out onto the open roads.

Service Specials

Pick Up & Delivery

For pick-up and delivery options, please call 475-330-9978 to review with an agent and schedule.

Can be used in combination with other applicable specials. Mile radius limitations may apply, please contact service department directly to discuss options and schedule.

Passenger Vehicle Special

Service A & Service B Special

  • $50 off  Service A

  • $100 off Service B

Must present when service order is written. One offer per customer. May not be combined with other offers. Not applicable to prior purchases. Mercedes-Benz vehicles only. Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. Applies to 2009 or newer models only.

Expires: 09/30/2026

Sprinter Van Oil & Filter Special

$199 Sprinter Oil Change

Includes oil change, oil filter replacement and multipoint inspection

Does not count as an interval A service. Must present when service order is written. One offer per customer. May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Mercedes-Benz vehicles only.

Expires: 09/30/2026

Sprinter Vehicle Special

Diesel Sprinter Van A Service & B Service Special

  • $75 off A Service

  • $150off B Service

Must present when service order is written. One offer per customer. May not be combined with other offers. Not applicable to prior purchases. Mercedes-Benz vehicles only. Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. Applies to diesel engine vans only.
Expires: 09/30/2026

Full Detail Special

Full Detail for Only $199

 

Must present when service order is written. One offer per customer. May not be combined with other offers. Not applicable to prior purchases. Other restrictions may apply. Mercedes-Benz vehicles only.

Expires: 09/30/2026

Alignment Special

Alignment for Only $149

Must present when service order is written. One offer per customer. May not be combined with other offers. Not applicable to prior purchases. Other restrictions may apply. Mercedes-Benz vehicles only.

Expires: 09/30/2026

Battery Installation Special

$100 OFF

Purchase and installation of a main starting battery through our service department

Incentive does not apply to parts. Must present when service order is written. One offer per customer. May not be combined with other offers. Must purchase battery for installation special. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Mercedes-Benz vehicles only.

Expires: 09/30/2026

Brake Pads and Rotors Special

$100 OFF

Front and rear brake pad and rotor replacement

-OR-

$50 OFF

front or rear brake pad and rotor replacement

Must present when service order is written. One offer per customer. May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Mercedes-Benz vehicles only.
Expires: 09/30/2026

Paintless Dent Removal

20% Off Paintless Dent Removal

Every Monday and Wednesday.

Only available on Wednesday and Fridays. See advisor for complete details. Must present when service order is written. One offer per customer. May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Mercedes-Benz vehicles only.
Expires: 09/30/2026

Clearance Boutique

Check out our Parts Boutique clearance case for our daily specials on accessories, apparel, and more!

 

Restrictions may apply. In stock items only. Not valid on parts or maintenance items. See dealer for details. Mercedes-Benz vehicles only. Limit one per household. *Not combined with any offers, one per customer per visit.

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Contact Us

Main (475) 330-9708 Parts (475) 330-9883 Sales (475) 330-9708 Service (475) 330-9978
165 Commerce Dr
Fairfield, CT 06825
Get Directions
Mercedes-Benz of Fairfield 41.1666432, -73.2262337.