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service: 877-557-5299
parts: 877 558-1427

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165 Commerce Dr, Fairfield, CT, 06825

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Dealership Info

Phone Numbers:Sales Hours:Special Hours
  • Sunday - 1/31/202110:00 AM - 4:00 PM
Regular Hours
  • Mon - Thu9:00 AM - 7:00 PM
  • Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 3:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 3:00 PM
  • SunClosed
Service

Mercedes-Benz Roadside Assistance

When stranded on the side of the road, you need assistance fast. With proper care of your new or used vehicle, the possibility of these moments can be lessened, however, they’re inevitable. And when they do happen, you can rely on Mercedes-Benz Roadside Assistance. Whether you’re in Norwalk or Milford, we’ll come to you.

Download for iPhone® Download for AndroidTM

What’s Included with Mercedes-Benz Roadside Assistance?

The unexpected can be waiting just around the corner. Even if your vehicle is up-to-date on routine services, you can’t predict when you’ll get a flat tire or if your car’s battery will die. We always expect the unexpected and come prepared. That’s why our Mercedes-Benz Roadside Assistance services include:

  • Fuel delivery to your location when you run out of gas
  • Tire replacement by a trained technician when you get a flat
  • Jump start when your battery dies unexpectedly
  • Towing to a local Mercedes-Benz dealer for service

How to Request Assistance

If you need any of the above-listed services, dial the Mercedes-Benz Roadside Assistance phone number: 1-800-367-6372. The Mercedes me Mobile App also lets you request Mercedes-Benz Roadside Assistance services with just a few taps on your phone screen. Don’t have immediate access to a phone? Press the button inside your vehicle and help will arrive.

How is Mercedes-Benz Roadside Assistance Different?

As a Mercedes-Benz dealer, we pride ourselves on providing the best in vehicles and services. What sets us apart from other providers around the Westport area is our Mercedes-Benz Roadside Assistance program that takes the following into consideration:

  • Accessibility: Regardless of where your vehicle breaks down, Mercedes-Benz Roadside Assistance ensures someone will come to you. Get in touch with someone even quicker with the smartphone app.
  • Cost: Unlike other automakers that only offer free roadside assistance for a limited time, we offer it for as long as you own your Mercedes-Benz.
  • Quality: Our trained technicians waste no time getting to your location once called. Having trained technicians means they can better identify and resolve the issues of your Mercedes-Benz model.
  • Security: Have more confidence when you drive knowing that if you need assistance, we’re available at any time, anywhere.

Prepare for the Unexpected with Mercedes-Benz of Fairfield

With Mercedes-Benz Roadside Assistance in your corner, you can travel confidently through Norwalk and Weston. Contact us at Mercedes-Benz of Fairfield to ask about our maintenance services, so you can catch potential problems before venturing out onto the open roads.

Service Specials

EXCLUSIVE TIRE OFFER 

All tires sold at cost, we will price match other tire quotes, Road Hazard Insurance INCLUDED for one year. We’ll make your tire shopping easy, save your time and money at Mercedes-Benz of Fairfield.

Restrictions may apply. Price match only applies to 15 days from the original date of purchase to price match if lesser price is found. Only valid on actual price of tire, does not include installation, labor, fees, or rebates. Must be from a local store within 20 mile radius. Online prices will not be matched. Must be an official invoice estimate and match exact part number installed to qualify. See dealer for details. Mercedes-Benz vehicles only. Limit one per household. *Not combined with any coupons, one per customer per visit. Expires 3/31/2021.
EXPIRES: 03/31/2021
Spend $1,000 Receive A Full Detail For Half OFF

When you visit our service department and spend over $1,000 in service repairs, you can now receive a full detail for half off. Normal detail is priced at $300. You can combined this offer and it includes a loaner vehicle.

Restrictions may apply. See dealer for details. Mercedes-Benz vehicles only. Limit one per household. One per customer per visit. Expires 3/31/2021.
EXPIRES: 03/31/2021
Join Our Happy Hour!

Any appointment scheduled between 2:00pm – 3:00 pm Monday through Friday will receive special access to our exclusive Spend & Save Coupon.

 

Restrictions may apply. No loaner will be available. See dealer for details. Mercedes-Benz vehicles only. Limit one per household. One per customer per visit. Expires 3/31/2021.
EXPIRES: 03/31/2021
10% Off For Our First Responders

Receive 10% off any service if you are a first responder. We appreciate everything you do for us!

 

Restrictions may apply. See dealer for details. Mercedes-Benz vehicles only. Must show badge. Limit one per household. One per customer per visit. Expires 3/31/2021.
EXPIRES: 03/31/2021
$50.00 OFF Or Save $100

For a limited time, receive $50.00 off a front brake job and $100.00 off if both front and rear brake job is performed.

Restrictions may apply. See dealer for details. Mercedes-Benz vehicles only. Limit one per household. *Not combined with any coupons, one per customer per visit. Expires 3/31/2021.
EXPIRES: 03/31/2021
Mercedes-Benz Coupon Price Match - Includes a $20 voucher to our boutique!

Mercedes-Benz of Fairfield will honor other Mercedes-Benz service center coupons that are published online for general population.

 

 

Restrictions may apply. No individual deals will be honored. See dealer for details. Mercedes-Benz vehicles only. Limit one per household. *Not combined with any coupons, one per customer per visit. Expires 3/31/2021.
EXPIRES: 03/31/2021
Complimentary Uber Service

We offer Uber as a transportation option for when you need your car serviced!

Ask your Service Advisor about taking advantage of our complimentary Uber Service

Present when order is written. Can't combine with other offers. Invalid for prior purchases. Not responsible for typographical/printing errors. Some models are higher. Other restrictions may apply. Local pick-up and delivery.
EXPIRES: 03/31/2021
Touch Free Service
Night Drop-Off
• Fill Out Envelope With Your Information
• Sign Envelope And Insert Your Keys
• Insert Envelope Into Drop Box
• Service Advisor Will Contact You Within 24 Hours Or Less

When the service is complete, we will wash your vehicle and disinfect all touch point areas inside the vehicle (door handles, shifter, center console, front seats, dashboard and the ignition key). After cleaning the steering wheel, we will install a steering wheel cover. 

Sprinter Van Blue DEF Complimentary Fill Up

Valued at $140.oo, when you have your Sprinter serviced receive a complimentary fill up of Blue DEF. We will also perform a multi-point inspection.

Restrictions may apply. No individual deals will be honored. See dealer for details. Mercedes-Benz Sprinter vehicles only. Limit one per household. *Not combined with any coupons, one per customer per visit. Must have service performed. Expires 3/31/2021.
EXPIRES: 03/31/2021
Sprinter Diagnostic Relief Savings

Bring you Sprinter in for service and we will perform the initial 1 hour and a 1/2 of diagnosis for a reduced rate of $150.00.

Typical diagnosis is $231.00, save $81.00!

Restrictions may apply. See dealer for details. Mercedes-Benz vehicles only. Limit one per household. *Not combined with any coupons, one per customer per visit. Expires 3/31/2021.
EXPIRES: 03/31/2021
What is my vehicle worth?

Ask us about our Free Trade-In Appraisals while your vehicle is being serviced. 

See dealer for details.

Collision Center Complimentary Estimate

Our state-of-the art body shop is equipped to handle body repairs and restorations.

Call today to schedule an appointment for a Complimentary estimate.

Must present when service order is written. One coupon per customer. May not be combined with other offers. Not applicable to prior purchases. Not responsible for typographical or printing errors. Other restrictions may apply. Mercedes-Benz vehicles only.

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Contact Us

877-557-5298

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165 Commerce Dr • Fairfield, CT 06825

Get Directions

Today's Hours:

Open Today! Sales: 9am-5pm

Open Today! Service: 8am-3pm

Open Today! Parts: 8am-3pm

Mercedes-Benz of Fairfield 41.1666432, -73.2262337.